eCallPlus.com has been providing state-of-the-art nationwide prepaid cellular service since October of 2000. If you have any question or comment, please do not hesitate to contact us.Link Exchange Info: Click here if you'd like to exchange links with our website Contact Info:
E-mail: ClientCare@eCallPlus.com
(You will receive a reply within 1 to 24 hours.)
Tech Support: A toll-free number is available to all existing customers.
(7 days/week, 9am-midnight EST.)
Mail: 872 S. Milwaukee Avenue
Suite 150
Libertyville, IL 60048Return Policy: Airtime Cards: If you purchased a wrong card by mistake, contact us within 24 hours, and we will replace it with the correct airtime card. (10% restocking fee for the returned card will be applied to your credit card) Please note that there is no refund on airtime card purchases.
CDMA Starter Kits: If your CDMA starter kit does not work properly, please contact us within 2 days. If we cannot activate your phone successfully, we will refund your money less the $5 service fee.
GSM Starter Kits: If your GSM starter kit does not work properly, please contact us within 2 days. If the SIM card is malfunctioning, we will replace it with a new SIM card. Cell Phones: If your phone does not work properly, please contact us within 15 days for repair or replacement. |
